Deborah Morrissey

DebMorrissey@gmail.com
timepiece.nfshost.com
Bronxville, NY
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Objective

Position as a reference or adult services librarian in a public library

Willing to move for a promising opportunity (preferably Eastern US); also interested in virtual reference/telecommuting positions

Summary of Qualifications

  • 8 years experience in urban library, 6 years of increasing supervisory experience
  • Broad knowledge of genres and subject areas for readers' advisory
  • Teaching experience in both small and large groups
  • High evaluations as instructor for computer classes
  • Trained in EBSCOhost, Infotrac, Lexis-Nexis, Dialog, and other research databases
  • Technical troubleshooting skills, hardware and software
  • Concise, straightforward writing skills
  • Web design skills: HTML and cascading style sheets

Library Experience

Senior Librarian

July 2005 - present

Woodlawn Heights Branch, New York Public Library, Bronx, NY

  • Primary adult/reference specialist for branch
  • Staff reference/information desk up to 30 hours a week
  • Provide reference services to all ages in an international community of approximately 8,000
  • Teach classes in internet skills and MS Office applications
  • Instruct patrons on use of catalog and online databases, as well as general searching skills
  • Order adult fiction and non-fiction titles for branch monthly
  • Weed adult print and non-print collections on an ongoing basis
  • Compile monthly and annual reports on branch usage and outreach
  • Supervise branch in absence of branch librarian
  • Reorganized adult collection for easier access and findability
  • Member of evaluation team for Integrated Library System
  • Staff trainer for ILS implementation

Librarian Trainee

June 2001 — July 2005

Baychester Branch, New York Public Library, Bronx, NY

  • Provided reference services to all ages in a multicultural community of approximately 41,000
  • Taught classes in internet skills and MS Office applications
  • Supervised the young adult area of the library
  • Performed acquisitions and weeding for adult and young adult collections
  • Helped coordinate separation of young adult collection from adult during remodeling

Additional Experience

Quality Assurance Engineer

August 2000 — April 2001

Register.com, New York, NY

  • Tested site functions on a daily basis
  • Tested new functions before launch
  • Logged errors into bug database
  • Provided feedback to programmers on nature of problems

Customer Service Representative

June 1997 — August 2000

Register.com, Bigfoot.com; New York, NY

  • Wrote standardized replies used by entire department (at Bigfoot)
  • Resolved technical issues with user accounts
  • Logged calls and messages, identified and resolved key issues
  • Provided phone and email support for site, email service, & browser (Neoplanet, division of Bigfoot)

Bookseller

September 1996 — June 1997

Barnes and Noble, New York, NY

  • Created and maintained displays of books and other materials
  • Helped customers locate needed materials
  • Answered readers' advisory questions

Substitute Teacher

September 1995 — June 1996

Newport News Public Schools, Newport News, VA

  • Supervised classes of 20-30 high school students
  • Proctored tests
  • Served as long-term substitute for English Literature classes
  • Adapted lesson plans to teenaged interests

Education

Master of Library Science

2005

Queens College, Flushing, NY
Relevant electives for public library service:

  • Organization and Management: Public Libraries
  • Online Information Systems
  • Adult Reader's Advisory
  • Young Adult Services

BA, English

1995

George Washington University, Washington, DC

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DebMorrissey@gmail.com

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