Objective
Position as a reference or adult services librarian in a public library
Willing to move for a promising opportunity (preferably Eastern US); also interested in virtual reference/telecommuting positions
Summary of Qualifications
- 8 years experience in urban library, 6 years of increasing supervisory experience
- Broad knowledge of genres and subject areas for readers' advisory
- Teaching experience in both small and large groups
- High evaluations as instructor for computer classes
- Trained in EBSCOhost, Infotrac, Lexis-Nexis, Dialog, and other research databases
- Technical troubleshooting skills, hardware and software
- Concise, straightforward writing skills
- Web design skills: HTML and cascading style sheets
Library Experience
Senior Librarian
July 2005 - present
Woodlawn Heights Branch, New York Public Library, Bronx, NY
- Primary adult/reference specialist for branch
- Staff reference/information desk up to 30 hours a week
- Provide reference services to all ages in an international community of approximately 8,000
- Teach classes in internet skills and MS Office applications
- Instruct patrons on use of catalog and online databases, as well as general searching skills
- Order adult fiction and non-fiction titles for branch monthly
- Weed adult print and non-print collections on an ongoing basis
- Compile monthly and annual reports on branch usage and outreach
- Supervise branch in absence of branch librarian
- Reorganized adult collection for easier access and findability
- Member of evaluation team for Integrated Library System
- Staff trainer for ILS implementation
Librarian Trainee
June 2001 — July 2005
Baychester Branch, New York Public Library, Bronx, NY
- Provided reference services to all ages in a multicultural community of approximately 41,000
- Taught classes in internet skills and MS Office applications
- Supervised the young adult area of the library
- Performed acquisitions and weeding for adult and young adult collections
- Helped coordinate separation of young adult collection from adult during remodeling
Additional Experience
Quality Assurance Engineer
August 2000 — April 2001
Register.com, New York, NY
- Tested site functions on a daily basis
- Tested new functions before launch
- Logged errors into bug database
- Provided feedback to programmers on nature of problems
Customer Service Representative
June 1997 — August 2000
Register.com, Bigfoot.com; New York, NY
- Wrote standardized replies used by entire department (at Bigfoot)
- Resolved technical issues with user accounts
- Logged calls and messages, identified and resolved key issues
- Provided phone and email support for site, email service, & browser (Neoplanet, division of Bigfoot)
Bookseller
September 1996 — June 1997
Barnes and Noble, New York, NY
- Created and maintained displays of books and other materials
- Helped customers locate needed materials
- Answered readers' advisory questions
Substitute Teacher
September 1995 — June 1996
Newport News Public Schools, Newport News, VA
- Supervised classes of 20-30 high school students
- Proctored tests
- Served as long-term substitute for English Literature classes
- Adapted lesson plans to teenaged interests
Education
Master of Library Science
2005
Queens College,
Flushing, NY
Relevant electives for public library service:
- Organization and Management: Public Libraries
- Online Information Systems
- Adult Reader's Advisory
- Young Adult Services
BA, English
1995
George Washington University, Washington, DC
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